Shipments and returns
We ship with Post, UPS and DHL.
The system calculates the total costs for your shopping depending on your region.
We ship to German packing stations and to the non-EU Territory.
For the non-EU Territory additional customs charges may incur.
A valid tax identification number is necessary for tax-free shipments to companies with UID / VAT registration.
For any further questions please contact our customer service. firstname.lastname@example.org
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.